Our Team
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Nancy Wise, President
Nancy drives the firm’s strategic and future-focused initiatives while staying connected to client projects. Her industry knowledge and fresh perspectives make her a popular speaker and workshop leader.
She lives in a multi-species household and listens to too many audiobooks.
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Katie Poole, Managing Director
Katie works with healthcare leaders to set strategy and drive execution. She helps organizations make sense of change, align around what’s next, and move confidently toward more outcomes-focused care.
She’s always listening to something and unapologetic about her love of olives.
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John Rucker, Managing Director
John lends his extensive strategy and business development experience in integrated delivery systems to clients seeking to grow or develop new lines of business. He also excels in leading projects focused on board integration with organizational strategy.
He is an avid fly fisherman, who supports local and international conservation and education efforts related to fishery habitat preservation and restoration.
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Quinn Pidgeon, Strategy Analyst
Quinn brings his drive for extra insight to his work as a research analyst and project support lead across our portfolio.
Born, raised, and educated in Vermont, he enjoys shooting hoops, watching comedy, blundering through online chess games, and working out (when he feels like it).
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Adeleke Stamps, Project Coordinator
Adeleke keeps Spring Street humming with complex project coordination both internally and with our partners.
She’s a new cook whose days are a blend of gardening triumphs, goat shenanigans, dog side-eye, and joyful family trips to the country.
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Maria Chaves, Strategic Consulting
Maria combines a blend of clinical experience and business perspective in her work, helping clients approach complex healthcare challenges with clarity and practicality.
She’s becoming an avid golfer and enjoys traveling, experimenting in the kitchen, and discussing her book group’s always-interesting novel picks.
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Stephanie Passino, Strategic Consulting and Operations
Steph brings a rare mix of strategic insight and operational discipline to Spring Street. She applies her health plan product, benefits, and strategy expertise to client work while leading firm operational functions.
New Englander now living in Livermore, CA; she’s a Boston sports fan and weekly SPCA volunteer who firmly believes life is better with humor, animals, and weather above 60 degrees.
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Abby Franzen-Sheehan, Graphic Design Consultant
Abby is our creative director with the unmatched ability to make our work visually striking while still practical for our clients to use well past their project engagement.
She is an exhibiting fine artist, as well as a competitor in dog agility with her border collie and rescue mix.
Affiliates
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Before Spring Street, Don was a mainstay in the consulting practice within Change Healthcare (and previously HTMS). Prior to that, he had held leadership positions for health plans and healthcare technology companies. Don is a Certified ScrumMaster (CSM) and Product Owner (CPO).
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Dennis specializes in the areas of member experience, marketing and sales, and strategic planning. He has worked with national and regional health plans and delivery systems, large and small physician groups, provider networks, direct to employer products. Most recently Dennis spent the past 21 years working with the plans in the Health Plan Alliance, leading collaboration, workshops, and intelligence services.
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Strategic healthcare leader with 15+ years of experience advancing care for vulnerable populations. Deep expertise in Medicare Advantage, Medicaid, dual-eligible, and long-term care programs. Known for driving results in value-based care and leading complex, system-level transformations across health plans and provider organizations. description
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Jo is a catalyst for change who designs programs and processes that help organizations meet their strategic priorities and chart new paths. She is known for helping organizations with resource constraints to reach their goals.
As a creative and strategic thinker, Jo helps organizations to develop business models and management capacity that increase revenue and maximize community benefit. An adept communicator, Jo works to align and galvanize leadership teams and boards toward a common future vision.
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Shantha is a passionate, driven leader, known for her strategic thinking with a can-do attitude to solve challenges. A dynamic and well-rounded executive with 30+ years of experience growing, leading, and transforming healthcare companies with a focus on building dynamic cultures, mentoring high-potential leaders, and delivering exceptional results.
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Dr. Ebert is a committed physician executive with extensive clinical, educational, administrative, and managed care experience. He has led innovative efforts in both health plans and health systems focusing on medical management, quality, pharmacy, contracting and network management and development. He has over 20 years of practice experience as a board-certified nephrologist and was an Associate Professor of Medicine at the University of Massachusetts for 27 years.
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Devra is a passionate patient advocate with 25+ years of experience leading community health programs and initiatives. Devra channels her passion for improving health access and outcomes through fostering strategic partnerships. Skilled in communication and collaboration, Devra is known as a big-picture planner with a pragmatic approach to designing and managing health programs. Through her open, engaging style and experience-based insights, she builds meaningful connections that drive business development and align stakeholders at all levels.
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Trina is a seasoned healthcare consultant with extensive experience helping healthcare clients successfully navigate complex projects, especially within a health plan environment. One of her unique specialties is the ability to go deep when assessing operational business processes and requirements and becoming the bridge between business and IT areas. She can translate requirements into technical design and effectively educate the technology teams on the business processes they support.
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Cheryl’s extensive background in the industry as both an executive and clinician has led to projects focused on quality and credentialing, provider-health plan partnerships, and medical management. Her experience in provider contracting and medical management includes the development and management of general and specific programs including specialized networks and referral services. Cheryl excels in interim management roles and as an expert consultant for provider systems, commercial and governmental care management organizations.
Advisory Council
Dan Ostrower, Founder & Managing Partner, 3rd Horizon LLC profile
Cathy Eddy, Strategic Advisor, former President, Health Plan Alliance profile
Ferris Taylor, Executive Director at Healthcare Executive Group (HCEG) profile
Jo Z. Carcedo, M.P.AFF,. MBA, Philanthropy Executive, Former VP, Episcopal Health Foundation for Grants - regional health conversion foundation profile
Diallo Powell, Co-founder at Stak | Mobility Hub & EV Charging Solution profile