We traveled to the fictional state of Michiana where the group came up with new innovations for a regional integrated delivery system through unexpected partnerships, such as with video game makers and social media giants.  

We assumed traditional revenue from care delivery and risk management could be expanded through strategically aligned services. Competing teams proposed models that redefined both revenue sources and the core role of a healthcare organization.

We leaped into technology and used our own trained GPT to assist in scenario development around reimagining on-demand, Chatbot-enabled primary care that is integrated with a provider system.  
 
The next day, select participants visited a virtual reality studio to explore the FQHC of the future.  

After a post-pandemic hiatus, we came back together in person to envision a healthcare system that moved beyond today’s virtual-first models toward an optimized, patient-centric, multi-channel experience built around choice.

The group envisioned four entry points that the retail-tech giant could use to become a dominant force in healthcare. The focus wasn’t just on Amazon, but on exploring external entrants as key players in the healthcare ecosystem.  

Participants re-imagined a patient experience that fully integrates medical and social care.  

Participants explored scenarios where technology and retail giants could become players in the healthcare ecosystem. 

We explored four forces that could lead to significant change in healthcare dynamics, driven either by policy or disruptive competition.  

In our first scenario planning roundtable, we assessed Republican healthcare proposals introduced at the start of the Trump administration and their implications for four lines of business: Individual, Group, Medicaid, and Medicare.